Frequently Asked Questions
Everything you need to know about your next travel companion.
What is the standard shipping timeframe for orders?
Standard shipping typically takes 3 to 7 business days within the contiguous United States. Expedited shipping options are available at checkout for those who need their luggage sooner.
How do I register my warranty?
You can register your Travelpro® product online through our website. Registration ensures faster service and keeps you informed about your specific model's coverage for manufacturing defects.
What is your return policy for unused luggage?
We offer a 30-day return policy on all unused products in their original packaging. Please note that return shipping fees may apply unless the return is due to a defect.
Are Travelpro® carry-ons compliant with major airline size restrictions?
Most of our carry-on models are designed to meet domestic and international airline standards. However, we recommend checking the specific dimensions listed on the product page against your airline's requirements.
How do I clean and maintain my luggage?
For soft-sided luggage, use a mild soap and warm water solution. For hard-shell cases, a damp cloth with non-abrasive cleaner works best. Avoid using bleach or harsh chemicals to preserve the material integrity.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. We are working on expanding our international shipping capabilities to serve travelers worldwide in the near future.